When buying on yndlingsting.dk or ordering from Yndlingsting, please read our Terms and Conditions carefully.

Shipping Costs

COUNTRYSHIPPING COSTDELIVERY TIME
Denmark6,99 EUR for orders under 70 EUR
0,00 EUR for orders above 70 EUR
3-14 days
EU6,99 EUR for orders under 70 EUR
0,00 EUR for orders above 70 EUR
3-14 days
Iceland, Norway, Switzerland (customers from these countries shop tax-free)10,00 EUR for orders under 150 EUR
0,00 EUR for orders above 150 EUR
3-14 days
Canada, USA (customers from these countries shop tax-free)65 EUR5-14 days

For shipping outside the EU

Customers outside the EU can shop tax-free. The taxes are deducted when entering your adress information on the checkout page.

However, additional taxes and customs duty may be charged and must be paid by the customer.

Prices

All prices on yndlingsting.dk are incl. VAT unless other is stated.

On your order information your price will be stated incl. VAT and shipping costs.

All prices are current prices.

When ordering on yndlingsting.dk, you are agreeing to the Danish trade agreement.

Yndlingsting reserves rights regarding spelling mistakes, prices changes and sold out products.

Purchase

In order to purchase a product, you are going through the following steps.

1. Find your product and put it into the shopping cart.

2. Go to Checkout and fill in your personal information.

3. Choose a delivery and payment form.

4. Accept our T&C. Afterwards you are receiving an order confirmation per e-mail.

Payment

You can pay with your credit cart, your PayPal account or SWIPP.

Credit card

Yndlingsting uses Stripe, when paying with your credit card.

It is free of charge if you are paying in Danish Crowns. However, you may have to pay for valuta change.

PayPal

If you are paying via PayPal, you can choose between your PayPal account or credit card.

It is free of charge, if you are paying in Danish Crowns. You have to pay for valuta change though.

SWIPP

You can SWIPP the amount of your order to 26 90 26 22.

Delivery

We are sending our parcels with

  • DHL
  • GLS
  • Post Danmark

All orders above 1.000 DKK are sent with a track and trace number so that you can follow your shipment.

Orders below 1.000 DKK are sent without track and trace number.

For shipping outside the EU

Customers outside the EU shop tax-free.

The taxes are deducted when entering your adress information on the checkout page.

However, additional taxes and customs duty may be charged and must be paid by the customer.

Free Shipping and Return Inside EU*

You like to return your order? No problem, we offer free shipping and free return inside EU*.

Just send an e-mail to info@yndlingsting.dk and tell us that you want to make use of your right to return.

We will then send you a returnlabel. All you have to do is print it out, put it on the parcel and deliver it to a GLS Shop nearby.

*(Belgium, Denmark, Germany, Finland, France, Great Britain, Ireland, Croatia, Luxembourg, The Netherlands, Austria, Poland, Portugal, Rumania, Slovenia, Slovakia, Spain, Czech Republic, Hungary)

If your country is not on the list, you are paying for shipping when making use of your right of return!

Remember proper packaging.

Damage during shipping

When picking up or receiving your order, you always have to check if there are any visible damages on the packaging (e.g. has it been opened).

This can be sign for that your order might be damaged.

If the packaging is damaged, you have to write it on the delivery note or you can choose to refuse receiving the parcel.

Please inform Yndlingsting ASAP, if you are refusing receiving or if your parcel is damagedand take a picture of the damage.

Damage during shipping needs to be reported no later than 2 weekdays.

Please keep the packaging in case of further investigation.

 

Complain and return of products

At Yndlingsting you have 24 months of right to claim, valid from the day you are receiving your order. The right of claim includes manufacturing defects and defectes in material when using the product under normal circumstances. You need to make use of your right to claim within an appropriate amount of time after you have noticed the defect. It is expected that you are following the instructions that come with the product. The right to claim does not cover mistakes, defects or wear, being directly or indirectly caused by wrong usage, low maintenance, no maintenance at all, violence or unauthorised intervention. The product can be returned for reparation, exchange or crediting (only after agreement). We don’t receive parcels that are send by cash on delivery or that are not send directly to our adress.

NOTE: If you are returning your order, you have to pay the shipping costs. If your claim of return has been approved, we will return your delivery costs to your bank account.

If your claim has not been approved, you have to pay the shipping costs for both returning the product and for sending it back to you.

Remember to send the product in prober packaging!

We are only receving return order after agreement!!

Contact us here, if you want to return or claim:

Yndlingsting

Stadion Allé 16, 2tv
8000 Aarhus C
mail: info@yndlingsting.dk
tlf.: 26 90 26 22 (mandag – fredag kl. 10:00- 16:00)

You cannot return your order by not receiving it. If you want to claim or return, you need to add your order confirmation, a copy of our conversation as well as your bank account details in order for us to return your money, if we accept your claim.

Right of return

At Yndlingsting you have 14 days right of return valid from the day you are receving your order and in case of a valid receipt.

If you are making use of your right of return, send an e-mail to info@yndlingsting.dk or give us a call at 0045 26 90 26 22. It has to be stated clearly in your conversation that you are making use of your right of return. You can also use the returnform, which you can find here or in the link on your order confirmation.

You can NOT make use of your right to return with just refusing receiving.

If you regret your purchase, you have to return your order in substantially same condition and in the same amount as it has been when you first received it. Your order has to be in original and unbroken packaging including your receipt. We are not receiving parcel sent by Cash on delivery or not sent directly to us. When we have received your order and accepted your right of return, the money will be returned to your bank account. You have no right of return, if we can verify that the product has been stored, used or treated in an unappropriated way that reduces the value of the product essentially. Fees will not be returned.

NOTE: You are paying for shipping when making use of your right of return! Remember proper packaging.

Yndlingsting can not be made responsible for changes in fee, mistakes in pricing or correction errors, technical mistakes, sold out products and force majeure among this working conflicts and defects, delays of deliveries from suppliers and sub-suppliers.

Safety

Yndlingsting.dk uses SSL making sure that your personal information is encrypted. The SSL is indicated by the lock in your browser and the https. This way your personal information are protected when sending data to us.

Sensitive information

We want to take care of your personal information as much as possible. Therefore, your personal information such as (name, e-mail, date of birth or other) remain confidential at Yndlingsting. They’ll only be used internaly and will not be shared or passed ot others.

You can find more information here and here.

Copyright

Content, pictures, article, graphics and design belonging to Yndlingsting. It is not allowed to copy, transfer, send or upload our content (among other things texts, pictures, design and more) for commercial or public purposes without written permission.

Governing law

Yndlingsting’s terms and conditions as well as separate agreements whereby we provie you services shall be governed by and construed in accordance with the laws of Denmark.